1. Provider Eligibility:
● To participate in the Best Starts for Kids Child Care Subsidy Program (Best Starts Subsidy or the Program), child care providers (“providers”) must be licensed by and in good standing with the Washington State Department of Children Youth and Families (DCYF).
● Best Starts Subsidy will verify this information upon enrollment and periodically after that.
● A child care provider cannot use Best Starts Subsidy to pay for care for their own child. This includes the person named on the child care license and the owner or director of a child care program.
● For a family home child care program, Best Starts Subsidy cannot pay for care for a child who lives at the same home address as the child care program.
● Other child care employees may be eligible for Best Starts Subsidy.
2. Subsidy Payment Authorization:
● The Subsidy Payment Authorization (SPA) is the agreement between the Program, the family, and the provider.
● The SPA shows the approved subsidy amount for each month of authorized care.
● Each child authorized for Best Starts Subsidy has their own SPA that is valid for the period listed in the SPA.
● The SPA must be signed by both the family and the child care provider within 30 days from when it was sent to the family. Payments to the provider can only be issued after the SPA is completed and submitted.
● To extend the Best Starts Subsidy beyond the end date listed, the family must re-prove their eligibility for the subsidy.
3. Provider Vendor Enrollment:
● To receive Best Starts Subsidy payments, providers must provide a copy of their W-9, their Washington State Child Care License, and the details of the bank account where they want their payments to be deposited.
● Providers must add their banking information into the Provider Portal and are responsible for keeping the information up-to-date.
● Providers can request paper checks from Best Starts Subsidy.
● Providers can add and remove staff members to the Provider Portal to access (limited) subsidy information.
4. Enrollment and Attendance:
● The Program will pay the subsidy amount (as listed in the SPA) when a child is both enrolled in and attending the provider’s child care program at the levels listed in the SPA.
● The family and provider set the child’s schedule, and the family must follow the provider’s stated attendance policies.
● Authorized care for school-age children is defaulted to part-time care (0-24 hours per week). If a family needs more care hours for their child, they must request an increase and provide evidence of the need for additional care.
● See section 8c for more details.
● Providers must report monthly enrollment and attendance to the Best Starts Subsidy Program in order to receive payment.
● These are due no later than 30 days after the end of the month care was provided.
● See section 5a and 5b for more details.
● If a child is enrolled for fewer hours than authorized, Best Starts Subsidy may adjust the subsidy amount.
● For example, if the child is authorized for full-time care (25-50 hours per week), but is only enrolled for 15 hours per week (part-time care), then the Program will pay the rate for part-time care.
● Best Starts Subsidy will not pay for more hours than listed in the Subsidy Payment Authorization without prior written approval.
● In most circumstances, if a child does not attend care for sixty (60) days in a row and has not received prior written approval from the program, their subsidy will end and the provider will receive payment for two (2) weeks after the child last attended care.
5. Payment Process:
● For each month listed in the SPA, the Program will send the provider a Payment Request Form (PRF) via their Provider Portal. The PRFs will be available on or after the 17th of the month of care.
● The provider must complete and submit the PRF within 30 days of the end of the month of care to receive payment for that child for that month.
● 30 days after the end of the month of care:
● PRFs are considered late.
● Providers must receive approval from the Best Starts Subsidy Team to submit and receive payment.
● Payment requests must be submitted within 90 days after the end of the month of care.
● After 90 days, payment cannot be issued under any circumstances.
● If the child has unenrolled prior to the release of the PRF or has not attended in that month of service, please see section 7b below.
● The Program will make a payment to the provider via ACH transfer (direct deposit) within three (3) weeks of receiving a completed PRF, unless the provider has previously requested a paper check.
● The Program may make separate payments for each child each month.
● Providers can access and view their invoices and payments in the Provider Portal.
6. Other Payment Policies:
● If the Best Starts Subsidy payment does not cover the full cost of care, the provider may charge the family for the remaining amount.
● Best Starts Subsidy will not increase the payment amount to cover additional costs beyond child care tuition or to cover the full tuition cost if it exceeds the approved subsidy amount.
● If the subsidy payment is more than the provider’s child care tuition for that month, the provider must apply the extra funds to any unpaid fees or balances for that child for the same month (e.g., registration or program fees).
● Providers are not required to refund any subsidy payments that exceed their tuition. However, the family’s balance for that month must be at $0 before the provider can use the remaining funds for other purposes.
● If families do not pay their balance, providers should contact the Program. Family payment of the tuition balance is a requirement for family participation.
● A family may not participate in the Best Starts Subsidy if they owe a balance to a previous provider and do not have a payment plan in place which is in good standing.
● Sometimes, we will ask providers to share attendance records for children approved for extended care or for school-age children approved for full-time care. This helps make sure the amount of care a child is approved for matches the care they receive when higher subsidy rates are paid.
● There may be rare instances where an improper payment is made. In the following scenarios a note will be applied to the particular case and:
● If we underpay the provider: A corrected payment will be issued for the remaining balance.
● If we overpay the provider:
●If the child is continuing care, the overage will be subtracted from the next month’s subsidy.
● If the child is not continuing care, the provider will be asked to repay the difference.
● If we pay the wrong provider:
● If the provider has children with continuing care, the overage will be applied to the next month’s subsidy for a different child.
● If no children are continuing care with that provider, the provider will be asked to repay the improper payment.
● If the provider or family is no longer eligible for Best Starts Subsidy: the provider will be asked to repay any payments made after the end of eligibility.
7. Mid-Month Changes:
● A family may not participate in the Best Starts Subsidy if they owe a balance to a previous provider and do not have a payment plan in place which is in good standing.
● If a child un-enrolls from care mid-month, the provider is responsible for telling the Program the date the child left care. The Program will pay the provider for two (2) weeks after the last day attended.
● The two (2) week family notification period does not apply if there are any safety concerns expressed by the family. The provider may still be paid for the two (2) week period.
● This does not apply to temporary changes in care such as for school breaks. Families are still required to give two (2) weeks notice of these changes but providers are not paid for the two (2) week period following the end of a temporary change.
● In most circumstances, if a child does not attend care for 60 days in a row and has not received prior written approval from the program, their subsidy will end and the provider will receive payment for two (2) weeks after the child last attended care
● If a child begins in a provider’s care mid-month, subsidy payments may be adjusted (prorated) based on enrollment dates.
8. Adjustments:
● In some cases, the subsidy amount may be reduced.
● The Program reserves the right to not pay for scheduled closure days.
● For school-age children with part-time authorization, subsidy increases to full-time care during school breaks (Thanksgiving Break in November, Winter Break in December/January, Mid-winter Break in February, and Spring Break in March/April). This does not include summer break.
● If a child needs increased care during summer break, the family must request this change from Best Starts Subsidy.
9. Provider Responsibilities:
● Providers are responsible for keeping their banking information up to date in the Provider Portal and notifying Best Starts Subsidy if it changes.
● Providers must notify the Program if contact information changes.
● Providers must notify the Program if a child is authorized for or starts using another subsidy program.
● Providers must notify the Program if they become aware that a family has moved out of King County.
● Providers must notify the Program if their licensing status changes.
● Providers must notify the Program if there is a sale or transfer of business ownership.
Failure to provide significant information such as the family’s use of another subsidy, the family moving outside of King County, or a change in licensing status may result in the child care program to refund subsidy payments received.